After Hours Help

Lumina Hospice & Palliative Care help is available 24 hours a day, seven days a week.

Sometimes help is needed in the middle of the night or on the weekend. When that happens, phone us and our after-hours nurse will assess the situation. If the on-call nurse isn't able to resolve the issue over the phone, he or she will make a home visit.

If in doubt about a situation, please call!

While Lumina Hospice & Palliative Care is available around the clock, our hope is that some of the following needs will be taken care of during business hours:

• Delivery of supplies
• Medication refills
• Requests for additional services
• Routine care questions

For after-hours needs that do not require immediate attention, leave a message with our after-hours nurse and the appropriate staff person will get in touch the next business day.

We understand that unexpected situations arise at all hours even with the best planning. When emergencies do occur, that's when we expect and welcome a call. If in doubt about a situation, please call!